Payment Policy

This Payment Policy explains the payment methods, authorization procedures, billing requirements, and related terms that apply when you place an order through the Aervona website.

Aervona is operated by Higrey Inc.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal

Only the payment methods displayed during checkout are available for your order. The availability of certain payment options may vary depending on your location, device, or payment provider.

2. Payment Currency

Unless otherwise displayed at checkout, all orders placed through the Aervona website are processed in U.S. dollars (USD).

If your payment account uses a different currency, your bank, card issuer, or payment provider may convert the transaction into your local currency. Any currency conversion fees or foreign transaction fees are determined by your payment provider and are not charged or controlled by Aervona.

3. Payment Authorization

Payment authorization is required before an order can be processed.

When you place an order, your selected payment provider may verify:

  • The validity of your payment method
  • The availability of sufficient funds or credit
  • The accuracy of your billing information
  • Whether the transaction requires additional security verification

If your payment is declined, please confirm that your payment information is correct or contact your bank, card issuer, or PayPal for further assistance.

4. Payment Security

Payments are processed through authorized third-party payment service providers. Payment information is handled in accordance with the security procedures and privacy practices of the applicable payment provider.

Shopify maintains payment-security compliance documentation relating to the Payment Card Industry Data Security Standard, while PayPal transactions are also subject to PayPal’s applicable terms and security procedures.

Aervona will never ask you to send complete credit card information by email, text message, or social media.

5. Failed or Declined Payments

A payment may be declined for reasons including:

  • Incorrect card or billing information
  • Insufficient funds or available credit
  • An expired payment method
  • Security restrictions imposed by the card issuer
  • PayPal account restrictions
  • Failed identity or transaction verification

Aervona does not control approval or decline decisions made by banks, card issuers, or PayPal.

Please contact your payment provider if you need more information about a declined transaction.

6. Contact Information

Legal Business Name: Higrey Inc.
Customer Service Email: hi@aervona.com
Business Address: 1500 N Grant St, Ste R, Denver, CO 80203, US